Privacy Policy
LOADOUT Systems LLC (“LOADOUT,” “we,” “us,” or “our”), a North Carolina limited liability company, operates the website loadoutsys.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
- Information you give us. When you request a demo or contact us, we collect the details you submit — typically your name, dealership name, email address, phone number, number of locations, the brands you carry, your monthly unit volume, and any message you include.
- Information collected automatically. We use Plausible Analytics, a privacy-friendly tool that does not use cookies and does not collect personal information or track you across other sites. Our hosting provider also keeps standard server logs (such as IP address and browser type) for security and reliability.
2. How we use information
We use the information you provide to respond to your demo request, communicate with you about LOADOUT, provide and improve our products and the Site, and for our legitimate business purposes. We do not sell your personal information.
3. How we share information
We share information only with service providers that help us operate — for example, our website host (Cloudflare) and our email-delivery provider (Resend) — and only as needed for them to provide their services to us. We may also disclose information if required by law or to protect our rights and the safety of others.
4. Data retention
We keep demo and contact information for as long as needed to follow up with you and to maintain reasonable business records, after which we delete or anonymize it.
5. Your choices
You may ask us to access, correct, or delete the personal information you’ve provided by emailing hello@loadoutsys.com. You can opt out of our communications at any time by asking us to stop or by using any unsubscribe link in an email.
6. Security
We use reasonable measures to protect your information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
7. Children
The Site is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.
8. Changes to this Policy
We may update this Policy from time to time. Changes take effect when posted on this page, and we will update the effective date above.
9. Contact us
Questions about this Policy? Email hello@loadoutsys.com.
This Policy is governed by the laws of the State of North Carolina.